Hours & Scheduling
WEB DEAL CLIENTS: All appointments must be booked online and voucher number must be included. Please book now by clicking "schedule appointment" to manage all your requested services, that includes changes and cancellations. Should you need assistance, please email or call and our staff will get back with you shortly. *Please note that we will work with you as much as possible, however, due to the volume of appointments they are managed by you, online.
* Please note that due to the deep discount treatment packages can only be use for ONE area, you may not split your package up. Thank you for your understanding! Should you arrive more than 15 minutes late, we reserve the right to cancel your appointment. After any no shows, arriving late without a courtesy call, or cancellations within 24 hours any remaining sessions on your voucher will be forfeited. NO refunds will be granted once treatment is started.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We look forward to serving you!